If you want to know that your computer hardware is in good shape, this is for you. We use top-of-the-line diagnostic software and hardware to make sure that none of the components in your system are going to fail anytime soon. If we find any problems, we’ll let you know what you can do to fix them.
Viruses, malware, and spyware are pesky programs that can slow down your computer, cause error messages, erase your files, even steal your personal information. The creators of antivirus software are playing a cat-and-mouse game with these malicious programs, so even if you have antivirus software, some viruses might still get through. Don’t let them slow you down or steal your data.
Using your computer will regularly slow it down. Cleaning up temporary files and defragmenting the hard drive will only go so far. The Tune-Up service will take care of these issues, as well as speed up your internet connection, disable unnecessary programs from starting up automatically, and remove toolbars. Performing a Tune-Up is recommended at least once every year.
Your files are important. It would be a shame if any of your family photos, home movies, or work documents were lost due to a virus attack or a hardware failure. Protect yourself with a backup. With the Backup service we can save your files onto your external hard drive or (if you don’t have an external drive) onto CDs or DVDs.
After a hard drive failure, most people assume that their files are lost forever. That’s not always the case. Most of the files are still there. Data Recovery is the perfect solution to get those files back. This is also available if your computer is still working but you accidentally deleted files that you need to get back. *The longer you wait to recover files, the less chance there is of fully recovering those files.
Do you need to run more programs? Or run your existing programs faster? Maybe you’ve run out of space for all your files? How about playing the latest games? We can take care of that! First, we make sure that your computer can handle the upgrade, then advise you on which parts are compatible. After we install the hardware, we install all required software to make sure the upgrade works at peak efficiency.
Laptops are meant to be mobile. If you want that level of mobility and convenience, have us set up your wireless network. One of our technicians will advise you on the best equipment to get, then he/she will set up your network and secure it with a password so unauthorized users cannot use your internet. If you already have your own equipment, that’s fine too. We are familiar with all major brands, so you’ll never hear “we can’t do that”.
Congratulations on buying a new computer! If you don’t know how to connect all of your accessories such as a printer or webcam, stop pulling your hair out. Help is just a phone call away. A seasoned technician will set up your user account, install up to two devices (like a printer, webcam, or any other extras), organize all wires, connect you to the internet, and teach you how to use your new computer. *You must provide the equipment to be installed.
We want to leave our customers satisfied, so if you need help picking out a new laptop, designing a new wireless network, needing assistance with a program, or something as advanced as connecting to a computer at work, our specialists are always here to help.
Identity theft is a huge problem today. Before you recycle or give your old computer to someone, it’s highly recommended to securely erase any personal information. Simply moving your files to the recycle bin is not enough because those files can still be recovered. We run a specialized tool to completely wipe the drive to prevent any sort of recovery in the future.
If you have a cracked screen on your laptop, or the hinges are loose, we can help. Our certified engineers have the right tools and experience to replace screens, hinges, DC jacks, and any component that is physically broken in your computer.
One of our specialists can help you learn how to accomplish what you need to on your computer. From simple tasks all the way to advanced processes, you will be assisted by a patient and knowledgeable agent in person, at your home or office. We will answer all of your questions, walk you through the answer, and show you tips and tricks to make your experience smooth and painless.